MULTICAM SPECIALIST
DIAGNOSTICS · SUPPORT · PARTS
Remote support session

Download the app, then read me the code.

This is the support app for your session. It takes about twenty seconds to start, there is nothing to install, and it leaves nothing running on your machine afterwards.

Start your session — three steps
  1. Download the CNC101PRO Support app On the computer that runs the machine. It is digitally signed, so Windows will let it through.
    Mac or another device? Use the full download page
  2. Run it from your Downloads folder A small CNC101PRO window opens and shows a 9-digit code.
    123 456 789
  3. Read the code to me Then leave that window open while we work. You will see everything I do on screen.

When we are finished

Close the app. Your computer cannot be reached again until you run it and give me a new code — there is no standing access and no background service.

By running this app you authorise a CNC101PRO remote support session on this computer under your agreed service engagement.

Haven't booked a session yet? Start here →